Dealing with Coworkers Or Different Customer Complaints

Dealing with Coworkers Or Different Customer Complaints

the reply must be at least 125 words, 1 DETAIL PARAGRAPH, 8-10 SENTENCES AT LEAST

You must respond to at least one of your fellow classmates evaluating their ideas and offering further suggestions for improvement and experimentation.

• Make sure to use proper grammar and punctuation.
• Comply with Netiquette Guidelines in the “Getting Started” area and include a salutation to your classmate, such as Dear John Student.

Two critical thinking skills I’ve learned after reading this week’s chapters is to create a table that states all my main points and then list evidence that relates to that main idea. By doing this I can visualize all my evidence and figure out what ideas need further analysis. Being a visual learner outlines can help me recall and interpret the information I am researching and using to better fit it into my assignments and strive for that good grade. Another critical thinking strategy would be to keep an open mind and consider other viewpoints. Very often people can get stubborn when it comes to disputes or debates. If you can keep an open mind and see the problems presented through different perspectives, it will give you a better understanding of what way is best to solve the issue. I can use these methods in my life when I go to work or school. In school I can use outlines and charts to map out my projects and essays and visualize what information I need and what information I can further evaluate. At work I can keep an open mind when dealing with my coworkers or different customer complaints. By putting myself in the customers shoes I can then empathize to the problems they might be having and seeing what would make me happy in this situation to then further see what I could do for them.

After reading the case study of Kim’s Late Paper, I concluded that overall the person most responsible for Kim’s failing grade would be herself. Although there are many factors that contributed to her final grade, and most of the people involved in the story were the opposite of supportive. Kim has known about the professor’s late work policy and has been aware of the deadline date for a while. Kim should have put her schoolwork as her top priority before doing or getting anything else done. After her project was submitted Kim could then go on and spend time with her classmates or husband as she pleased. Though Kim’s Husband had a very strong role in the reason why Kim failed her class. Kim’s husband was projecting his insecurities onto her and demanding to drop out of college. He hid her laptop so she would be unable to complete any projects and when she needed his support most to try to turn in her assignment he refused. Kim had her project completed and was on the way to turn it in when her friend came by and asked her to go to the party, there Kim should have turned in her assignment and then gone out instead of waiting until the last minute to turn it in. If she would have done that instead of going to the party first, Kim would not have failed her class.

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